Ticketing and Box Office Information
Welcome to the Ray of Light Theatre Box Office and Ticketing Information Page!
Our FAQ Section has the answers to the most commonly received questions at the Ray of Light Box Office. If you don’t find the information you need here, please contact the box office at tix@rayoflighttheatre.com
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Seat Map
This is the seat map for the Victoria Theatre, where our mainstage shows will take place in 2025! Seat pricing and availability is dependent on on the individual peformance - live ticket availability is available through our Box Office Application
FAQs
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Season Passes/Mainstage Shows
Season Passes and Individual Mainstage Performance ticket purchases can be made securely through our online ticketing system or in person at the venue on the night of a performance. Group sales can be arranged by contacting the box office by email.
We may use a 3rd party platform to sell discounted tickets; the only 3rd party ticket reseller used by Ray of Light Theatre is TodayTix; tickets purchased through any other website or vendor are being resold without our approval or involvement.
Rocky Horror Show
Tickets for the Rocky Horror Show can be purchased directly through Events Page on the Oasis website.
Spotlight Cabaret
Spotlight Cabaret tickets are purchased directly with the venue at which the performance is being held, unless otherwise indicated. Links will be posted on the Spotlight Cabaret page when ticket purchases are available.
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Your Ticket(s) will be delivered Electronically using the e-mail address you provided at the time of purchase. You may print your ticket(s) at home if you wish; however, we are happy to view the tickets on your mobile device as well.
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All sales are final and non-refundable. We do not offer refunds or accept returns on any season passes or tickets purchased directly through the Ray of Light Theatre box office or through a 3rd party.
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Tickets may be exchanged based on ticket availability at the time of the request, credited to your customer account, or converted to a tax-deductible donation to Ray of Light Theatre. Exchanges will be based on the current box office ticket pricing: you may have to pay any difference in price between the ticket you purchased and the ticket for the performance you’d like to attend instead.
Any credit provided must be used by the end of the season in which the purchase was made, otherwise, remaining credit will be converted to a tax-deductible donation to Ray of Light Theatre.
Exchanges may incur an additional $5 processing fee for individually purchased tickets; however, season pass holders may exchange tickets with no additional fee.
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Accessible and companion seating are available at all performances, but tickets must be processed by the box office directly. Please contact us by e-mail with any accessible seating requests or special seating requests due to medical conditions.
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We suggest that you arrive 15-30 minutes prior to the scheduled performance time to ensure you’re able to make concession purchases, use the restroom, and find your seats.
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Individuals who arrive late and are not seated by the time the performance begins will be seated at the discretion of the House Manager at the first appropriate time that allows for the least disruption for the performers and audience: depending on the production, it may not be possible to seat you until intermission if you do not arrive on time. You may be asked to sit in an alternate location to avoid disrupting the performance - you may take your assigned seats during intermission if this is the case.
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We do not operate box office hours in the day, or offer telephone ticket purchases/assistance. E-Mail is the only way to contact the box office prior to a performance.
E-Mail us at tix@rayoflighttheatre.com